OpenClaw agent configured for e-commerce: order tracking, return processing, product questions, and abandoned cart recovery.
Deploy in 15 minThis is what your OpenClaw config looks like. Deploy it on Clawctl in 15 min.
# openclaw.json — E-Commerce Support
{
"name": "Shop Assistant",
"model": "anthropic/claude-sonnet",
"system": "You are a support agent for {store}. Help customers track orders, process returns, and find products. Never promise delivery dates you cannot confirm.",
"mcp": {
"servers": ["stripe", "google-sheets"]
},
"guardrails": {
"blocked_actions": ["delete_order", "modify_payment"],
"require_approval": ["process_return", "issue_refund"],
"max_refund_auto": 25
}
}Real-time order tracking via Stripe/Shopify
Return and exchange initiation with approval gates
Product recommendation based on browsing history
Abandoned cart recovery via WhatsApp
Post-purchase review collection
Shopify stores handling high-volume support
DTC brands scaling without hiring support reps
Subscription businesses managing billing questions
International stores needing 24/7 multi-language support
Connect these tools to use this template. One-click setup via Clawctl.
Includes 70+ approval gates, encrypted secrets, and full audit trail. Production-ready.
Yes. Via MCP integration with your Shopify store data, orders, and product catalog.
You configure the rules. Small returns can auto-process. Larger ones require your approval via the Clawctl dashboard.
The agent sends personalized recovery messages via WhatsApp or SMS based on cart contents and timing rules you set.
15 min to deploy. $49/month. Full security included. No DevOps required.
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