WhatsAppYour WhatsApp Just Became Your Best Order Manager
Customers ask "where's my order?" on WhatsApp and get an instant answer. No hold music. No email threads.
See How It WorksThe problem you already know about.
"Where is my order?" is the #1 support question for every ecommerce business. Your team answers it 50 times a day. Copy-paste tracking numbers. Every. Single. Day.
93% of online shoppers want proactive updates about their orders.
Source: Narvar
How it works.
WhatsApp → OpenClaw AI → Results for you
Customer messages WhatsApp
"Where's my order #7291?"
Looks up order in your system
Pulls tracking, carrier, estimated delivery
Sends status update
"Your order shipped via FedEx. Tracking: arriving Thursday by 5pm. Here's your tracking link."
Proactive updates on status changes
Customer notified automatically when order ships, is out for delivery, or delivered
What you get.
Built on OpenClaw
OpenClaw is the open-source AI agent platform that runs on your terms. Bring your own LLM. Connect your own tools. Keep your data. Learn more at openclaw.ai
Want to secure your AI order management?
OpenClaw is powerful. But power without guardrails is a liability. Clawctl adds audit logging, human-in-the-loop approvals, encrypted credentials, and a kill switch. Enterprise security in 60 seconds.
Deploy Securely — $49/moFrequently asked questions.
Which ecommerce platforms does it connect to?
Shopify, WooCommerce, BigCommerce, Magento, and any platform with an API. OpenClaw reads order data and tracking info in real-time.
Can it handle returns and exchanges too?
Yes. Customers can initiate returns via WhatsApp. The AI walks them through the process, generates return labels, and updates your system. Complex cases get escalated to a human.
Does it send proactive shipping notifications?
Yes. Configure triggers for order confirmed, shipped, out for delivery, and delivered. Each notification goes via WhatsApp automatically.
WhatsApp+Lead Capture & QualificationYour WhatsApp Just Became Your Best Sales Rep
WhatsApp+Customer SupportYour WhatsApp Just Became Your Best Support Agent
Telegram+Order Tracking & UpdatesYour Telegram Just Became Your Best Order Manager
Discord+Order Tracking & UpdatesYour Discord Just Became Your Best Order Manager
Ready to connect WhatsApp to OpenClaw?
Deploy in 60 seconds. Full security stack included.